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	<title>Online Reputation Management Expert Advice</title>
	<link>http://sermreputation.wordsnapper.com</link>
	<description>Search Engine Reputation Management Information About Remove Scams</description>
	<lastBuildDate>Sat, 27 Sep 2008 17:31:30 +0000</lastBuildDate>
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		<title>Five Important Steps For Handling Complaints Will Keep Your Customer In The Fold</title>
		<description>By: Tom Fuszard

Nobody likes to deal with complaints. Indeed, most of us dread the task. We delay. Make excuses. Get a cup of coffee. Then another.

As difficult as it is, try to view complaints in a positive manner. They allow you to address issues that perhaps you didn't know existed.

"Silent ...</description>
		<link>http://sermreputation.wordsnapper.com/2008/09/27/five-important-steps-for-handling-complaints-will-keep-your-customer-in-the-fold/</link>
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	<item>
		<title>Top Ten Fitness Complaints</title>
		<description>Author: Tracy Cooper

I run therefore I am fit and I do not need resistance training. Not so quick. You are fitter than if you did not run, but not paying attention to your entire metabolic need for resistance training is short sighted. All your muscles need to be worked or ...</description>
		<link>http://sermreputation.wordsnapper.com/2008/09/23/top-ten-fitness-complaints/</link>
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